FAQ

If you can’t find the answer to your question, please don’t hesitate to get in touch with us through our contact page.

How long will it take to receive my order?

All of our products are digital. They are available for download immediately after purchase.

How do I download a video to my iPhone/iPad?

Download the video to your computer. Upload the video to your iTunes account. (Don’t have an iTunes account? No problem, you can sign up here. It’s free!) Connect your iPhone or other iDevice to your computer and select the video files you want.

How do I download a song to my iPhone/iPad?

Download the song to your computer. Upload the song to your iTunes account. (Don’t have an iTunes account? No problem, you can sign up here. It’s free!) Connect your iPhone or other iDevice to your computer and select the song files you want.

Why won’t the self-running PowerPoints run on my computer?

You must have Microsoft PowerPoint 2002 or later installed on your computer to run our PowerPoint show products.

Why won’t the manual PowerPoints run on my computer?

You must have either the free Microsoft PowerPoint Viewer or Microsoft PowerPoint 2002 or later installed on your computer to run our manual PowerPoint show products. You can get the free Microsoft PowerPoint Viewer here.